nova.org
A non-profit micro-ISP in Northern Virginia

Setting Up Your @nova.org Electronic Mail

The most important information you need is this:

  • mailbox.nova.org is the server name used any time a program asks for a "mail server" (whether that is incoming, outgoing, or whatever)
  • user@nova.org is the format you need for your username, it will always be your full email address

 

Forgot Your Password?

If you forgot your password, visit this link at tower.nova.org and you can reset it.

 

Want to Change Your Password?

To change your password, sign in at tower.nova.org and visit your profile. Look for the Change Password button.

 

Auto-Configuration using Windows and other Email Clients

Automatic configuration of your email client does work with Microsoft Office 365 on Win10 and Win11
Automatic configuration of your email client may not work with versions of Microsoft Outlook 2016 and later.
Automatic configuration of your email client does work with the generic Windows 10 Mail app.
Automatic configuration does work with Microsoft Outlook 2010 Windows 7.
Automatic configuration does work with Mozilla Thunderbird.
Automatic configuration may work for any other email clients that support automatic configuration.

Type in your username@nova.org email address and your password. You email client will do the rest.

 

Manual Configuration:

Incoming Server

  • Server Type: IMAP (preferred)
    • Port: 993
  • Server Type POP
    • Port: 995
    • DO NOT configure your POP client to "leave (a copy of) mail (messages) on server".
    • You may eventually exceed quota and your email client will fail! Be careful if you enable this feature.
  • Server Host Name: mailbox.nova.org
  • User name: username@nova.org
  • Password: is your password.
  • Authentication is of course enabled, and is of type "normal password" or "normal authentication".
  • SSL or SSL/TLS must be enabled

 

Outgoing Server

  • Server Type: SMTP
  • Server Host Name: mailbox.nova.org
  • Port: 587
  • User name: username@nova.org
  • Password: is your password.
  • Authentication must be enabled, and is of type "normal password" or "normal authentication".
  • TLS or STARTTLS must be enabled. DO NOT use SSL or SSL/TLS.

 

Web Mail

Login to the Web Mail client at: https://mailbox.nova.org/. NVIAC uses a Scalable Open Groupware server, called SOGo.

From there you can do a few useful things:

  • Access messaging data: Send and receive your electronic mail for multiple accounts.
  • Edit mail filters (so messages can be filed in folders automatically based on things like who they're from or their subject lines)
  • Turn the "vacation" program on and off (to automatically reply to emails)
  • Access and share calendaring data
  • Access and share contact data

 

How-To Guides

These how-to guides can help. Remember the server name is always mailbox.nova.org, not the server name shown in the guides.
Your username is your email address, which is almost always username@nova.org.

 

GMAIL

How to add your account to GMAIL in the Google Workspace

 

Windows 7

  • This is important: You must (should) Update to enable TLS 1.1 and TLS 1.2 as default secure protocols in WinHTTP for Windows 7 and other systems older than Windows 10.
  • Recommended: Download and use the Nartac Software IIS Crypto GUI to easily enable the TLS secure channel protocols.
  • Using the IIS Crypto GUI tool, enable in the Schannel Client Protocols section, TLS 1.1 and TLS 1.2.
  • Be careful, you will be lured into selecting and configuring "Best Practices" for your Win7 workstation. THIS COULD BREAK your other old, insecure, Win7 applications.

 

MacOS Yosemite 10.10 and Apple Mail 9.3 (2007)

This operating system and email client is no longer supported by Apple. We have not seen Outbound SMTP work in the old versions of Apple Mail
You may have to upgrade your operating system which will upgrade your client. Or switch to Thunderbird or Outlook for the Mac

 

Email clients