Testing and Pre-Migration Instructions

It is wise to test your email configuration prior to the Day of Migration. Read below. If you want to test, send an email request to technical@nova.org and request your new password.

IF YOU DO NOT KNOW HOW / WHAT TO TEST, go to HowToPerformEmailTesting

and read some history and explanation on how to do it.
Otherwise jump on in, read the configuration settings and go for it. Doing it without help, is a part of the test!

• https://docs.nova.org/Main/NovaMailSettings ←THE NEW CONFIGURATION SETTINGS

Warning!

DO NOT EDIT/DELETE YOUR CURRENT CONFIGURATION! You must create/add a new account to your email client for testing.

The NVIAC postmaster recommends using the IMAP protocol, not POP. Now is the time to switch if you are a POP user.
We get it. The online email provider GMAIL supports only POP to access your account. Other providers do offer IMAP.
Did you know our web mail client supports the reading of multiple IMAP accounts? Beat that online provider!

Email Clients we have tested include Outlook.com, Outlook 365, iCloud, GMAIL, Thunderbird, MS-Outlook.
There should be no problems with any mainstream, online email provider or software client.
Issues can arise if you are using Windows 7 and it is addressed in the configuration settings URL above.

Web Clients

Ensure your name and password are correct by logging into the new server using a web client.

This is the NEW Web Mail client, the SOGo interface. No more Squirrel Mail.

• https://mailbox.nova.org

This is the format of your new username and password on the mailbox.nova.org iRedMail server

• Username: username@nova.org ←note the @nova.org at the end
• Password: (password inserted here)

This is the link to the OLD Web Mail client, Squirrel Mail: https://mail.nova.org
The login format uses our original old format for username and password:

• Username: username
• Password: <old 8 character password>

MigrationProcess

If you want to migrate your INBOX and folders prior to the day of migration, you must be:

• a fearless expert in POP/IMAP/SMTP/SSL/TLS Email client configuration
• know and understand how an INBOX can be in two places at once.
• have an empty INBOX on mail.nova.org and/or
• you are willing to use IMAP to copy your old mail to the new server

This may seem like a lot, but if you know what you are doing, it is really very simple.
Everyone who completes testing successfully, should request to migrate their INBOX ahead of the Day of Migration.

The migration process is not difficult. If interested in the steps for migrating before the Day of Migration, follow the MigrationProcess link.
On the Day of Migration, NVIAC will copy the contents of your INBOX and folders to the new server.
You will receive (possibly) another password, and your email will be waiting for you on the new server.

@test.nova.org Email Test Domain

If you want to test even more in depth and not effect your primary personal account, a email test domain is available.
This is helpful for the testing of sieve filters, CalDav synchronization, WebDave synchronization, and Contact and Calendar importing.
Make a request to technical@nova.org, and explain why you want an additional test account.
We will set you up with an account in the domain username@test.nova.org